ZEPMSePassport · Republic of Zambia

Republic of Zambia · Official channel

ZEPMS

Apply online, pay fees, book biometric enrolment, and track every milestone — in the language you are most comfortable with.

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Application journey

How it works

Four clear steps from account creation to passport collection.

Step 1

Create your citizen account

Use your legal name and a working email. You can optionally add a mobile number for SMS alerts. ZamPass single sign-on will be offered here when national identity integration is enabled.

  • Legal name as on identity documents
  • Verified email for status notices
  • Secure password (8+ characters)
Create account

Application categories

Which passport journey is yours?

Select the category that matches your situation when you apply.

First-time adult

For Zambian citizens applying for an ordinary ePassport for the first time.

Register to begin

Before you start

Prepare these essentials

Valid identity

NRC or other accepted identity evidence for your category.

Supporting documents

Birth, citizenship, or previous passport papers as listed in your pack.

Digital photos of documents

Clear, complete scans or photos for upload before enrolment.

Payment readiness

Ability to pay the published fee once your application is complete.

Quick track

Quick track

Already have a reference? Check status after sign-in.

Help

Help & FAQ

Not yet. You can create a ZEPMS citizen account with email and password. A “Continue with ZamPass” option is shown for future national identity sign-in and is not available at this time.

Government operated

ZEPMS is the authorised digital channel for Zambia ePassport services.

Privacy protected

Your biometrics and personal data are handled under national data protection rules.

Multilingual access

English and major Zambian languages — because most citizens speak English plus a local language from their region.